Privacy Policy

Website Privacy Policy -  Effective 06/15/2023

We protect the personal privacy rights of all Relief App customers. We realize that you entrust us with personal information, and it is our policy to maintain that information in a confidential manner. We are committed to providing the highest level of security and privacy regarding the collection and use of your personal information.

Confidentiality and Security of Nonpublic Personal Information

Relief App employees who need to know nonpublic personal information in order to provide products or services to you have access to your information. Access to your information may also be given to bank regulators and attorneys as needed and required by law. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Nonpublic Personal Information We Collect

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms
  • Information about your transactions with us, our affiliates or others
  • Information we receive from a consumer reporting agency

Notify Us of Inaccurate Information

Please notify us if we report any inaccurate information about your account to a consumer reporting agency.

Online and Mobile Privacy Policy

Introduction and Scope of Policy

This Relief App Online and Mobile Privacy Policy (“Policy”) applies to your interaction with Relief App, at any online or mobile site or application that we own and control (“Site”), unless a different online and/or mobile policy is posted at a particular site, or is made available to you and by its terms, will supersede this Policy. Other privacy policies may also apply in addition to the terms of this Policy. As examples, certain additional Relief App privacy-related policies and notices as may be posted. You may also receive an additional privacy notice in connection with your use of a particular product or relationship with a specific business. This Policy also explains certain data use and data protection functionalities and practices of our online ads, such as banner ads, on third party sites. Please note that where we have another type of presence on a site owned by a third party, such as a page or handle on a social media site, that third party’s privacy policy and terms of use, rather than this Policy, will govern, unless specifically stated otherwise.

Agreement to Policy

By using a Site or interacting with a Relief App advertisement or page or account on a third party site, you consent to this Policy, including your consent to our use and disclosure of information about you in the manner described in this Policy.

Gathering, Using, and Sharing Information Types of Information

You may interact with us in a variety of ways online, including through a mobile device. We may offer sites or applications that permit browsing and do not require registration. We may also offer the ability to access your accounts online. Information that we may collect about you through online interaction includes information that you input, such as your name, address, email address, other contact information; data resulting from your activity, such as transaction information; and location information. We may also gather additional information, such as the type of device and browser you are using, the IP address of your device, information about your device’s operating system, and additional information associated with your device. We may also gather information collected through cookies, tags, and other technologies, as described further below.


We may share information with service providers with whom we work, such as data processors and companies that help us market products and services to you. When permitted or required by law, we may share information with additional third parties for purposes including response to legal process. As applicable, please see the additional privacy policies referenced above, such as the Relief App Consumer Privacy Notice, for more information on how we may share information with affiliates and third parties.

Children’s Privacy

From our web pages, we do not knowingly collect personal information from individuals under the age of 13 without obtaining verifiable consent from their parents.

For more information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website:

Policy Updates and Effective Date

If we make updates to this Policy, we will update the Policy with the changes and revise the “date of most recent update” posted at the top of this Policy. Any updates to the Policy become effective when we post the updates on the Site. Your use of the Site following the update to the Policy means that you accept the updated Policy.

Vermont Residents: If you live in Vermont, we will share information only as permitted by law. We will not share your personal information with nonaffiliates for their marketing purposes, unless you authorize us to do so. We will not share consumer report information about you with joint marketing partners or with affiliates, except with your consent or to the extent otherwise permitted by law.